Terms of Service

Last updated: 15 January 2026

Acceptance of Terms

By accessing and using the website magnatrixa.pro and engaging with the services provided by magnatrixa SARL, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

magnatrixa provides retail demand planning systems guidance and consultancy services. Our services include but are not limited to:

Demand forecasting consultation
Inventory optimisation guidance
Performance analytics implementation
System integration support
Team training and development
Ongoing strategic support

User Obligations

When using our services, you agree to:

Provide accurate and complete information when requested
Use our services in compliance with all applicable laws and regulations
Respect the intellectual property rights of magnatrixa and third parties
Not use our services for any unlawful or prohibited purpose
Maintain the confidentiality of any login credentials or access information
Pay all fees and charges in accordance with the agreed terms

Payment Terms

For consultancy services:

Fees will be agreed upon before commencement of services
Payment terms will be specified in individual service agreements
All prices are quoted in Euros (EUR) and are exclusive of applicable taxes
Late payment may result in suspension of services
Refund policies will be outlined in specific service agreements

Intellectual Property

All content, materials, methodologies, and intellectual property provided by magnatrixa remain the exclusive property of magnatrixa SARL. This includes:

Proprietary methodologies and frameworks
Training materials and documentation
Software recommendations and configurations
Reports and analysis provided to clients
Website content, design, and branding

Clients receive a limited licence to use provided materials solely for their internal business purposes. Redistribution, resale, or sharing with third parties is prohibited without express written consent.

Confidentiality

magnatrixa acknowledges that client information may be confidential and agrees to:

Maintain strict confidentiality of all client data and information
Use client information solely for the purpose of providing agreed services
Implement appropriate security measures to protect confidential information
Not disclose client information to third parties without express consent

Limitation of Liability

To the fullest extent permitted by applicable law:

magnatrixa's total liability shall not exceed the fees paid for the specific service giving rise to the claim
magnatrixa shall not be liable for any indirect, incidental, special, consequential, or punitive damages
magnatrixa does not guarantee specific business outcomes or results from our consultancy services
Clients acknowledge that business success depends on multiple factors beyond our control
Our services are provided on an "as is" basis without warranties of any kind

Force Majeure

magnatrixa shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, labour disputes, or government actions.

Data Protection

Our collection and use of personal data is governed by our Privacy Policy, which forms part of these terms. By using our services, you consent to our data processing practices as outlined in the Privacy Policy.

Governing Law

These terms shall be governed by and construed in accordance with the laws of Luxembourg. Any disputes arising from these terms or the use of our services shall be subject to the exclusive jurisdiction of the courts of Luxembourg.

Dispute Resolution

In the event of any dispute, the parties agree to first attempt resolution through good faith negotiations. If such negotiations fail, disputes shall be resolved through the Luxembourg court system in accordance with Luxembourg law.

Termination

Either party may terminate service agreements with appropriate notice as specified in individual contracts. Upon termination:

All outstanding fees become immediately due and payable
Each party shall return or destroy confidential information of the other party
Obligations regarding confidentiality and intellectual property shall survive termination
Access to any provided systems or materials shall be revoked

Modifications to Terms

magnatrixa reserves the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Continued use of our services after changes constitutes acceptance of the modified terms. For significant changes, we will provide reasonable notice to existing clients.

Severability

If any provision of these terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable.

Entire Agreement

These terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and magnatrixa regarding the use of our services and supersede all prior agreements and understandings.

Contact Information

For questions regarding these terms of service, please contact us:

Email: legal@magnatrixa.pro
Phone: +352 24425455
Address: magnatrixa SARL, Avenue de la Liberté 97, 4637 Esch-sur-Alzette, Luxembourg

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